This Agreement governs your access to and use of the YES88 platform. By registering an account or using any service offered by YES88, you confirm that you have read, understood, and agreed to these Terms in their entirety.
These cards highlight the most important aspects of the YES88 Terms & Conditions. They do not replace the full agreement — please read all clauses carefully.
YES88 is strictly for users aged 21 and above. Registration by or on behalf of any person under 21 years of age is prohibited. We enforce mandatory KYC age verification on all accounts.
Each individual may hold only one registered account. Operating multiple accounts, whether personally or through agents, is a material breach of these Terms and may result in permanent account closure and forfeiture of balances.
All promotional bonuses are subject to wagering requirements, expiry periods, maximum bet limits, and game contribution rules. Attempting to exploit bonuses without genuine play intent constitutes abuse and invalidates the promotion.
Fraud, collusion, use of automated software, money laundering, chargebacks, and deliberate exploitation of system errors are strictly prohibited and will result in immediate account suspension and referral to relevant authorities.
Withdrawal requests require completed KYC verification. Minimum withdrawal amounts and processing times vary by payment method. YES88 reserves the right to request additional documentation before releasing funds where fraud risk is identified.
YES88 reserves the right to amend these Terms at any time. Material changes will be communicated via the platform or registered email. Continued use of the platform following any update constitutes acceptance of the revised Terms.
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Member", "Player") and YES88 ("we", "us", "our", "the Platform", "the Operator"). These Terms govern all access to and use of the YES88 website located at https://yes88.click ("the Site"), including all associated gaming, sports betting, live casino, and financial transaction services provided therein.
By creating a registered account, accessing the Site, or using any service available on the YES88 platform, you expressly acknowledge that you have read these Terms in full, understand their content, and agree to be legally bound by them. If you do not agree to any provision of these Terms, you must immediately cease all use of the platform and close your account.
These Terms should be read in conjunction with our Privacy Policy and our Responsible Gambling Policy, both of which form part of the overall agreement between YES88 and its members.
Important Notice: YES88 is an online gaming and sports betting platform. Use of this platform involves real-money wagering and financial risk. This platform is strictly intended for entertainment purposes by adults aged 21 and above. It is your sole responsibility to determine whether online gaming is legal in your jurisdiction before registering.
In these Terms, the following words and expressions shall have the meanings assigned to them below unless the context expressly requires otherwise:
To register and maintain an active account with YES88, you must satisfy all of the following eligibility conditions on an ongoing basis:
Minor Protection: YES88 takes the protection of minors extremely seriously. Any person found to have registered or facilitated registration of a person under 21 years of age will have their account immediately and permanently closed, and all funds held in that account will be forfeited. YES88 cooperates fully with relevant authorities in matters involving underage access.
Each Member is permitted to hold one (1) registered account only. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, IP addresses, or devices — is strictly prohibited and constitutes fraud.
During registration, you are required to provide accurate and complete information including your full legal name, date of birth, residential address, email address, and mobile number. You are responsible for maintaining the accuracy of this information and must notify YES88 promptly of any changes.
You are solely responsible for the confidentiality and security of your account credentials, including your username and password. Any activity conducted through your account is deemed to have been performed by you. If you suspect unauthorized access to your account, you must notify YES88 customer support immediately via live chat or email at [email protected].
YES88 reserves the right to decline or reject any registration application at its sole discretion and without obligation to provide reasons.
In order to comply with anti-money laundering obligations and to confirm the eligibility of our members, YES88 requires all accounts to undergo Know Your Customer ("KYC") verification. KYC may be requested at registration, prior to the processing of a first withdrawal, or at any other time at YES88's discretion.
Documents that may be required to satisfy KYC verification include, but are not limited to:
Withdrawal requests will not be processed until KYC verification is satisfactorily completed. YES88 may place a temporary hold on account activity while verification is pending. Providing false, forged, or misleading documentation will result in immediate permanent account closure and forfeiture of all balances.
YES88 accepts deposits and processes withdrawals via the following payment methods available to Malaysian members: DuitNow, FPX Online Banking, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB Bank, Public Bank, Hong Leong Bank, Visa, Mastercard, Bitcoin (BTC), and USDT (Tether). Available payment methods may vary and are subject to change without prior notice.
Deposits: The minimum deposit amount is RM50. Deposits are credited to account balances following successful payment confirmation. YES88 does not charge fees for standard deposits, though your payment provider may apply their own transaction charges. Deposits made with active bonus promotions may be subject to the conditions of those promotions.
Withdrawals: The minimum withdrawal amount is RM100. Withdrawal requests require prior completion of KYC verification. YES88 targets processing of verified withdrawal requests within 24 hours; DuitNow and FPX transfers are typically completed within 15 minutes of approval. Withdrawal limits may apply depending on your VIP tier and payment method.
YES88 reserves the right to delay or decline any withdrawal request where there is reasonable suspicion of fraud, money laundering, bonus abuse, or where additional KYC documentation is outstanding. Funds deposited via a particular payment method will, where operationally possible, be returned to the same method upon withdrawal.
Only payment methods registered under the same name as the YES88 account holder may be used for deposits and withdrawals. Third-party payment methods are prohibited.
YES88 offers a range of promotional bonuses to new and existing members, including welcome bonuses, deposit match bonuses, cashback offers, and VIP rewards. All bonuses are subject to the specific terms of each individual promotion in addition to the general bonus terms set out below.
General Bonus Terms:
All gaming and betting activity on the YES88 platform is subject to the following general rules in addition to the specific rules applicable to each game or betting market:
The following conduct is strictly prohibited on the YES88 platform. Any Member found to have engaged in any of the following activities will be subject to immediate account suspension, permanent closure, forfeiture of all balances, and potential referral to relevant law enforcement or regulatory authorities:
YES88 reserves the right to suspend, restrict, or permanently close any member account at its sole discretion, including but not limited to the following circumstances:
Where an account is closed due to a breach of these Terms, any balances held in the account — including real funds, Bonus Funds, and pending winnings — may be forfeited in their entirety at YES88's discretion. Where an account is closed for other reasons, legitimate real-money balances (excluding Bonus Funds) will be returned to the member via their registered payment method following satisfactory KYC verification.
Members may also request voluntary account closure at any time by contacting YES88 customer support. Voluntary closure requests will be processed within 5 business days.
YES88 is committed to promoting safe, responsible, and enjoyable gaming. We recognize that gambling can become problematic for some individuals and we take our duty of care to all members seriously. The following responsible gambling tools are available to all YES88 members:
YES88 strictly enforces the minimum age requirement of 21 years. We will not knowingly accept registrations from, or offer services to, persons below this age. Any account identified as belonging to a minor will be closed immediately.
For further information on our responsible gambling commitments, tools, and resources, please visit our dedicated Responsible Gambling page.
All content on the YES88 platform — including but not limited to text, graphics, logos, button icons, images, data compilations, software, and the overall layout and appearance of the Site — is the property of YES88 or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.
Members are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial gaming purposes only. This licence does not extend to any reproduction, distribution, transmission, public display, or commercial exploitation of any platform content without the prior written consent of YES88.
The YES88 name, logo, and associated brand marks are proprietary to the Operator. Unauthorised use of any YES88 brand assets, including in connection with any other website, product, or service, is strictly prohibited.
To the fullest extent permitted by applicable law, YES88 and its officers, directors, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the platform, including but not limited to loss of funds due to problem gambling, loss of data, or interruption to platform availability.
YES88 does not guarantee uninterrupted, error-free, or virus-free operation of the platform. The platform is provided on an "as is" and "as available" basis. We make no warranty that the platform will meet your requirements or that defects will be corrected.
In the event of a technical failure causing an incorrect game outcome or erroneous crediting of funds, YES88 reserves the right to void the relevant transactions and correct account balances to reflect the accurate position. YES88's total aggregate liability to any individual member in connection with these Terms shall not exceed the amount deposited by that member in the 30 days preceding the relevant claim.
Nothing in these Terms shall limit YES88's liability for fraud, death, or personal injury caused by its negligence, or any other liability which cannot be excluded by law.
YES88 collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the terms of the Privacy Policy.
YES88 will collect the personal information necessary to operate your account, process transactions, comply with KYC and anti-money laundering obligations, and provide customer support. Your data will not be sold to third parties for marketing purposes.
You have the right to request access to, correction of, or deletion of your personal data held by YES88, subject to our legal and regulatory retention obligations. Requests should be submitted to [email protected].
YES88 reserves the right to amend, update, or replace any part of these Terms at any time. Where changes are material — meaning they significantly affect your rights or obligations as a member — YES88 will provide reasonable prior notice via the platform or by email to your registered address.
Your continued use of the YES88 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to any amended Terms, you must cease use of the platform and submit a voluntary account closure request.
The effective date of the current version of these Terms is stated at the top of this page. Previous versions of the Terms are available upon request by contacting customer support.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable laws. In the event of any dispute between a Member and YES88 that cannot be resolved informally through our customer support channels, both parties agree to submit to a binding dispute resolution process as directed by YES88's legal team.
Members who wish to raise a formal complaint should first contact YES88 customer support in writing at [email protected], providing full details of the complaint including the relevant account reference, dates, and supporting documentation. YES88 will acknowledge all formal complaints within 5 business days and aim to provide a substantive response within 14 business days.
YES88 operates on an internationally licensed basis. Nothing in these Terms shall affect any statutory rights you may have under applicable consumer protection legislation.
For questions, concerns, or formal enquiries relating to these Terms and Conditions, please contact the YES88 support team through the following channels:
Our support team operates 365 days a year including Malaysian public holidays. For matters requiring formal written correspondence, please use email and reference your account number and the subject matter clearly in your message.
Email: [email protected] | Support Hours: 24/7, 365 days | Languages: English · Bahasa Melayu · 中文
If any part of these Terms & Conditions is unclear, our support team is available 24/7 in English, Bahasa Melayu, and Mandarin. We're here to help you understand your rights and obligations on the YES88 platform.
By using the YES88 platform you confirm you are aged 21 or above and have read and accepted these Terms. Play responsibly. See our Responsible Gambling page for tools and support resources.